Returns policy

Return Policy

At Norvx, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help.

Return Period

You have 30 days from the receipt of your order to request a return.

Conditions

• The product must be in its original, unused condition with intact packaging.
• Proof of purchase must be included.

How to request a return?

Write to us through our contact page or by email, indicating your order number and the reason for the return. We will respond within a maximum of 48 hours.

Refund

Once the product is received and verified, we will process a full refund to the original payment method within 5 to 7 business days.

Your satisfaction is our priority. If you have any questions, do not hesitate to contact us.